Responsible Gaming

Pressing pause the right way with Hasan Ville

Hasan Ville is not a bookmaker and does not handle bets. It is an independent information hub about licensed sports betting in France, with a clear focus on protection, 18+ play, and staying in control. Our core message is straightforward: you are always allowed to step back.

In France, there is an official nationwide system that lets you ask to be blocked from most regulated gambling services for a chosen period. This measure is called self-exclusion, and it exists to help when betting no longer feels light or fun and starts to create real pressure, such as:

• constant worry or trouble sleeping
• money issues or unpaid bills
• arguments or distance with your partner, family, or friends

If you recognise these signs, a pause is not a setback—it is smart prevention.

How France’s self-exclusion register works

The nationwide self-exclusion register is run by the ANJ (Autorité Nationale des Jeux). Any adult can request to be banned from most regulated gambling venues and websites in France.

• The minimum duration is three years and cannot be shortened.
• The exclusion stays active until you formally ask to end it after those three years.
• The ban covers licensed online betting sites, land-based casinos, and gaming clubs.

You can start the process and read the official rules at anj.fr.

Joueurs Info Service – someone to talk to

If you are concerned about your own betting, or about the behaviour of someone close to you, you can reach out to Joueurs Info Service (Players Info Service). Their team offers free, confidential support and a chance to talk to someone who understands these situations.

Phone: 09 74 75 13 13
Availability: every day from 8:00 a.m. to 2:00 a.m.

You do not have to give your name, and the call is billed like a normal local call, often included in box and mobile plans.

A two-step plan to regain control

If you notice that betting is starting to take the driver’s seat instead of you, combining an official self-exclusion request with a call to Joueurs Info Service can be a strong first move towards taking control back. Hasan Ville will always remind you that your well-being is more valuable than any odds boost or welcome bonus.